Netgear EX6200 Manual do Utilizador descarregar pdf (Página 115)

FAQs and Troubleshooting

115

AC1200 WiFi Range Extender

FAQs

This section provides answers for difficulties you might experience with the extender.

1. Question. Does the extender work if I connect it to my WiFi router with an Ethernet

cable?

Answer. No, the extender is designed only to connect over WiFi to a WiFi router.

2. Question. What are the default user name and password to log in to the extender?

Answer. If you are online at www.mywifiext.net, you can use the following user name

and password to log in:

• User name. admin

• Password. password

3. Question. When I try to connect to the network, Smart Setup keeps asking me for my

passphrase, and I am sure I’ve entered the correct passphrase. What can I do?

Answer. It is likely that the extender is placed at the borderline of the range that the WiFi

router covers. For more information, see

How to Position the Extender on page 16 and

Improve the Connection Between the Extender and the WiFi Router on page 121.

4. Question. I receive an error message on the Review Settings screen on Smart Setup.

What can I do?

Answer. Make sure that your computer or mobile device is connected to the extender by

using the SSID and the passphrase that you have set up and clicking the Refresh button

in your browser. You should be returned to Smart Setup.

5. Question. I connected to NETGEAR_EXT and launched a browser, but why can I not see

Smart Setup?

Answer. First, make sure that your device is set up to use DHCP. Second, make sure

that the Device to Extender Connection LED is green. Finally, relaunch the browser and

enter www.mywifiext.net.

6. Question. I enabled a wireless MAC filter, wireless access control, or access

control list (ACL) on my router. What should I do when installing the extender?

Answer. When the WiFi device connects through the extender to your router, the MAC

address of the wireless device shown on the router is translated to another MAC address.

If your router's MAC filter, wireless access control, or ACL is enabled, the WiFi device

connects to the extender but cannot get an IP address from the extender and cannot

access the Internet. To allow the wireless device to receive an IP address from the

extender and access the Internet, you must provide the translated MAC address to the

router.

 To add a translated MAC address to your router:

1. Log in to your router and disable the MAC filter, wireless access control, or ACL.

For more information on how to disable your router’s MAC filter, wireless access

control, or ACL, see your router’s documentation.

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Netgear EX6200 Manual do Utilizador Página 115